residentsIf your condo building happens to have a significant influx of new residents, you may have witnessed situations where they’ve lacked knowledge of basic condo rules and procedures. From balcony etiquette and parking access, to recycling practices, inappropriate behaviour can become frustrating for established residents.

But, before you conclude that your new neighbours are thoughtless, consider whether they have been properly informed. They may not even know whom to ask when they are uncertain. As a condo owner, you have a right to insist that new residents get properly briefed with essential information. If you are convinced that this isn’t happening, approach your board and form a committee to hold personal orientation sessions for all new residents, ideally within their first few days of arrival.

Orientations don’t have to be onerous – consider a casual social gathering, with introductions to other residents and a “mentor adoption” plan to connect newcomers with someone to call in case of questions.